<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=583909591721205&amp;ev=PageView&amp;noscript=1">

Play it safe for peace of mind

Your group’s safety is our top priority. From our vendor audits to our emergency hotline to staff support, we go the extra mile to keep you and your group safe during your student tour.

Sticklers for the Rules

We conduct strict audits of our hotel and motor coach partners and ensure vendors act in accordance with service level agreements ensuring safety, security and quality. We verify that attractions, air transportation and restaurants all adhere to their legal and governing body standards. To ensure the safety of all tour participants, our itineraries are built to comply with Driver Hours of Service laws. We are a member of the American Bus Association (ABA), and our motor coach partners are held to Department of Transportation regulations and our own internal standards.

Round-the-Clock Support

Every student and chaperone on your tour receives a lanyard with our emergency contact information. Should you need to get in touch with us after hours, you will have access to our 24-hour hotline.

Rest assured each trip is staffed by a Brightspark Tour Director equipped to address any on-tour needs. Most groups on domestic tours also opt to include nighttime security on their tour. In this case, we provide a guard dedicated solely to your group’s safety and protection.

No Medical Drama

Should you experience a medical incident on tour, Brightspark Travel has plans and procedures in place to ensure you receive timely medical attention. Our team receives regular training on response procedures, and Brightspark staff members are available 24 hours a day to provide assistance in arranging transport to the nearest medical facility.

On our domestic tours, students are protected by accident & illness insurance managed by Travel Guard. All tour participants receive this coverage at no additional cost.

Plan Accordingly

In the case of an on-tour emergency, Brightspark Travel maintains a detailed incident response plan developed in collaboration with local governing bodies, and it follows recommendations set forth by the U.S. Department of Homeland Security.

For our international tours, we follow guidelines and alerts from the U.S. Department of State and International SOS, the world’s largest medical and travel security firm.

Explore More Resources

  • Benefits of Educational Travel

    Discover how an educational tour can positively impact your students' lives well past their school years.

    Learn More
  • Refund Guarantee Protection

    Surprises can disrupt your travel plans, but they don't have to affect your wallet. Learn how to protect your student travel investment.

    Learn More
  • Taking the Stage in Magical Places

    Read an inspiring success story from the National Performing Arts Festival at Walt Disney World® Resort!

    Learn More